Frequently asked questions

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Foto zeigt die Corona-Warn-App


Photo: Bundesregierung/Tybussek

Where can I find technical help for the Corona-Warn-App?
Answers from the developers (including SAP) to the most common technical questions about the Corona-Warn-App can be found in this FAQ  and Blog  or  call Freephone +49 800 754 0001 or +49 30 498 75401 (from outside Germany). The TAN hotline is available by calling +49 800 7540002 or +49 30 498 75402 (from outside Germany).

The glossary PDF, 109 KB, accessible provides explanations for all the terms used in the Corona-Warn-App.

Do you have any questions about using the app or how it works? Please get in touch with us.

For information in further foreign languages please see the website of the Federal Government Commissioner for Integration.